Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Delivery times are currently 4 to 5 working days.
When you place your first order you are given the opportunity to create a personal account.
Just contact the sales team by email or via our chat bot.
When you order is placed you will be issued a tracking number .
We do not keep any financial records on our servers, all payments are processed by third party payment companies such as Stripe and PayPal.
We charge VAT at the standard UK rate.
At the moment we only deliver within the UK.
If you need to swap an item
Returns and Exchanges
Faulty items must be reported within 48 hours of delivery
Please contact our sales department by email or chat.
Please contact our sales department by email or chat.
Please contact our customer support by email or chat.
Please contact our sales department at your earliest convenience.
You can change or cancel an order up to dispatch. Once dispatched you will have to make arrangement for the return with our sales department.
If an out stock item can be ordered it will be highlighted on the shop page.